Ae... talvez alguma coisa aki ajude alguém...
Q: Is the question that I'm about to ask already answered here or in a recent post?
A: Please, please, please, please make sure that you review the FAQ before posting.
Q: Am I going to be able to state my question in a civil manner?
A: Put simply: If you can't be civil, go back to the Counter Strike forums.
Q: What information do I need to include when asking help?
A: We'll need a complete description of the problem, what you have done to try and rectify the problem, and a copy of your dxdiag information.
Q: That's not very helpful, how can I get the dxdiag information?
A: 1. Click start, then run, then type in "dxdiag" (without the quotes) and press enter.
2. Once the tool loads, click the "save all information" button at the bottom of the window.
3. Save that file somewhere on your hard drive that you can find, then you can open the file in notepad and cut and paste that information into a reply to this post.
Freezing, Crashing, and Performance.
Q: Every time I start Raven Shield, I get a General Protection Fault OR The screen goes black and/or white and the computer locks up.
A: Try these tips:
- If you are playing on Windows XP, disable the Sticky Keys in Windows. To do this click here.
- Please make sure that all of the drivers on your system are up to date and installed correctly. For information about how to do this, read this.
- Make sure that AGP support is enabled in the DirectX Diagnostic tool for AGP video cards.
- Make sure your computer meets the full minimum requirements for this game. The system requirements are located here.
- As a last resort, try lowering the sound acceleration in the dxdiag tool. To do this, follow these directions:
1. Click Start, then Run.
2. Type: dxdiag and click OK
3. Click on the “sound” tab.
4. Move the hardware slider down one notch, then close DXDIAG and try Splinter Cell again.
5. If the problem persists, keep lowering the slider bar in a trial and error fashion until the problem is fixed.
Q: I'm getting choppy framerates in the game.
A: Please see the question about GPFs and the game crashing. The same troubleshooting steps apply. Also, you may need to turn down the graphics options in the game.
For more performance tweaks, please read this post
Q: I have a Matrox Parhelia, and something seems wrong with the graphics in the game.
A: We are experiencing issues with the Matrox drivers. These issues will be corrected with a driver release.
Q: The Raven Shield install keeps crashing when I insert disk 2.
A: Please make sure that you are not using a CD-RW drive to install the game. CD-RWs are NOT supported for use with Raven Shield.
Q: I seem to be having problems with my sound in the game. I hear a loud screeching sound after firing my weapon.
A: Within the Raven Shield options, turn audio virtualization to "NO Virtualization". Also turn off (uncheck) 3d Audio and EAX sound. If this alone does not fix this issue, then please do the following.
Click Start, then Run. Type: dxdiag and then click “sound”. Move the hardware slider down one notch to Standard Acceleration, then close DXDiag and try Raven Shield again. If this doesn't work, continue to lower the hardware acceleration until you can find a suitable setting.
If you continue to experience sound problems, please ensure you have the most recently updated and DirectX / DirectSound compatible sound card drivers from the sound card manufacturer.
To verify that you have the latest DirectSound drivers available for your sound card, contact the sound card manufacturer. If necessary, obtain and install the latest DirectSound drivers for your sound card. This is usually done by visiting the manufacturer's website, or contacting their technical support for help updating drivers. For more information on obtaining drivers, please search the Ubi Soft Solution Center at http://www.ubisoft.com/support for "update drivers”.
Once these drivers have been downloaded and installed, reinstall the version of DirectX that is installed on your system.
To do this, from Windows, click on start then run, and type x:\directx\dxsetup (where x:\ is the letter assigned to your CD-ROM drive with the Ubi Soft Game CD in the drive.) If you have installed a newer version of DirectX than is on the Ubi Soft game CD, then you will need to reinstall DirectX from whichever source you last installed it. The latest version of DirectX can be downloaded from http://www.microsoft.com/DirectX.
As a last resort KungFu_CIA has created a thread about how to disable the DARE audio system in the game. The thread is located here. Any information in this thread is NOT official, and technical support cannot help with this process.
Q: Where can I find information about the 1.1 patch?
A: The 1.1 patch is located at http://www.raven-shield.com .
Q:The CD I purchased does contain a CD Key. It seems to be missing. What can I do?
A: Please return your CD, with your original sales receipt to the retail establishment that you purchased it from. Your product is not complete without a valid CD Key.
Q:What are the minimum requirements for Raven Shield?
A: In order to play Raven Shield properly, your system must meet or exceed these minimum requirements:
Windows 98/ME/2000/XP ONLY
800 Mhz Pentium III, AMD Athlon, or equivalent
128 MB RAM (XP users: 256 MB RAM required)
32 MB DirectX 8 compatible 3D video card with hardware T&L
DirectX 8.1 compatible sound card
DirectX 8.1 or higher (DX9 included on the disc)
CDROM 16x or faster (NOT recommended for use with CDRW drives)
2 GB minimum hard drive space
Windows compatible mouse required
Internet connection for play on ubi.com (56k modem supported but not recommended)
Recommended System Specifications
Windows XP Professional
1.3 GHz Pentium 4, AMD Athlon, or equivalent
512 Mb RAM
128 MB DirectX 8.1 compatible 3D video card
High Speed Internet connection (Cable/DSL)
Q: What video cards have been tested for use with Raven Shield?
A: Supported Video Cards
Radeon 9700 Pro
Radeon 9000 Pro
GeForce 4 Ti 4600
GeForce 4 Ti 4400
GeForce 4 MX 460
GeForce 4 MX 440
GeForce 3 Ti500
GeForce 2 GTS
GeForce 2 MX400
GeForce 2 MX
Geforce 256 DDR
GeForce 256 SDR
Video Cards Tested and Not Supported
Intel Graphics Controller